KDDI Global Awarded Global Wholesale Service Provider Excellence Award

KDDI Global has been awarded ATLANTIC-ACM‘s 2015 Global Wholesale Service Provider Excellence Award in the Midsized-and-Under Service Provider division for Network Performance and Voice Value at this year’s PTC conference held in Honolulu, Hawaii.

The awards are based on extensive customer surveys conducted by ATLANTIC-ACM as part of its annual Global Wholesale Carrier Report Card.

KDDI Global’s CEO, Edward Kim, says, “We are honored to earn these awards and they constitute an incentive to further strengthen our pledge to put our customers first. Providing high quality, reliable services and offering value to our customers is the foundation on which we have built our organization. These awards are a recognition of the hard work and commitment of each one of our employees to surpass customer expectations and build lasting partnerships.”

ATLANTIC-ACM’s President and Managing Partner, Fedor Smith says, “KDDI Global’s leading position in both the network quality category, and the voice value category, which is based on voice quality and price ratings, reflects a very strong market position, since network quality is the leading driver behind customer buying decisions, followed directly by product price, both of which KDDI clearly offers in the voice arena.”

About ATLANTIC-ACM
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Founded in 1991, ATLANTIC-ACM, is the leading strategic advisory and market diligence firm to the communications and information industries. In addition to producing the industry’s principal customer satisfaction, benchmarking, market sizing and market opportunity studies, ATLANTIC-ACM assists corporate and private equity clients in evaluating strategic growth opportunities for successful investment, market entry, optimization and long-term planning. For more than two decades, Boston based ATLANTIC-ACM has helped leading companies identify opportunities, capture and retain market share, and navigate changing market dynamics, economies and technologies. For more information, visit ATLANTIC-ACM’s website at http://www.atlantic-acm.com.